Information

Gaston Clinical Health Center, PLLC is a behavioral health agency committed to providing compassionate, evidence-based care to individuals and families across Gaston County and surrounding areas. We offer a full spectrum of mental health and substance use services in a safe, supportive, and client-centered environment.

Our multidisciplinary team of licensed clinicians works collaboratively with each client to develop personalized treatment plans that address emotional, behavioral, and psychological needs. We are passionate about helping individuals heal, grow, and thrive—whether they are navigating recovery, trauma, mental health concerns, or family stressors.

Frequently asked questions

1. What types of services do you offer?
We offer a comprehensive range of behavioral health services, including:

  • Substance Abuse Intensive Outpatient Program (SAIOP)

  • Substance Abuse Comprehensive Outpatient Treatment (SACOT)

  • Outpatient Therapy for individuals, families, and children

  • Trauma-Focused Therapy for adults and children

  • DWI Assessments and Education/Treatment Programs

  • Family Therapy using a holistic, systems-based approach

2. How do I know which service is right for me or my loved one?
During the intake process, our clinicians will conduct a comprehensive assessment to determine the most appropriate level of care based on individual needs, history, and goals. We’ll work collaboratively with you to create a personalized treatment plan.

3. Do you accept insurance?
Yes, we accept most major insurance plans, including Medicaid and Medicare. Our intake team will verify your insurance benefits prior to your first appointment and inform you of any co-pays or out-of-pocket costs.

4. What is SAIOP and who is it for?
SAIOP (Substance Abuse Intensive Outpatient Program) is for individuals who need structured support for substance use recovery but do not require inpatient treatment. It includes group therapy, individual sessions, and relapse prevention planning, typically offered 3–5 days per week.

5. How is SACOT different from SAIOP?
SACOT (Substance Abuse Comprehensive Outpatient Treatment) is a more intensive level of outpatient care. Clients attend treatment for several hours a day, up to 5 days per week. It is designed for individuals needing a higher level of support for stabilization and recovery.

 

6. What is trauma-focused therapy and who can benefit?
Trauma-focused therapy is an evidence-based approach that helps individuals process and heal from traumatic experiences such as abuse, neglect, violence, or loss. Both adults and children can benefit from this service, especially when trauma has impacted emotional, behavioral, or relational functioning.

7. Do you offer services for children and adolescents?
Yes, we provide outpatient and trauma-focused therapy for children and adolescents. Our clinicians are trained to work with youth experiencing emotional distress, behavioral challenges, trauma, or family disruptions.

8. What should I expect during my first appointment?
The first appointment is a comprehensive assessment where we gather information about your history, current concerns, and treatment goals. This helps us recommend the most appropriate services and develop an individualized care plan.

9. Do you provide court-ordered or DWI services?
Yes, we are licensed to provide DWI assessments and treatment services that meet North Carolina court and DMV requirements. We also support clients involved in other legal or child welfare systems.

10. Is family therapy required?
Family therapy is not required but is highly encouraged, especially when working with children or individuals in recovery. It can help improve communication, rebuild trust, and support the overall healing process for the entire family.

11. How do I refer someone to your agency?
Referrals can be made by professionals, family members, or individuals themselves. Visit our Referral Page on the website, complete the referral form, and send it to us via email, fax, or mail. You may also call our office for assistance.

12. What are your hours of operation?
We are open Monday through Friday. Specific hours may vary by service or clinician. Please contact our office for availability or to schedule an appointment.

 

Our Mission

 

At Gaston Clinical Health Center, PLLC, our mission is to promote healing, recovery, and resilience by providing high-quality, compassionate behavioral health services to individuals and families. We are dedicated to meeting the mental health and substance use needs of our community through evidence-based, culturally responsive, and person-centered care.

We strive to empower every client to overcome challenges, build healthy relationships, and achieve emotional and psychological well-being—one life at a time.